Frequently Asked Questions
Make sure that no child is left out of the fun!
There are 2 documents needed from each guest.
1.Waiver: Our insurance requires that everyone staying in the facility have an up to date waiver, even if they are only watching.
- Adults can fill out their own waiver and will need to bring in a piece of ID to verify their information.
- Minors need their waivers filled out by their parents or court appointed legal guardian. It cannot be filled out by their siblings/aunt/grandparents/friend’s parent/etc, unless they are their legal guardian. Legal guardians will need to bring paperwork to verify their information.
- Our staff are required to ask for ID. If you filled out a waiver or facility orientation please bring a valid driver’s license or similar photo ID.
2.Facility orientation:
- to be filled out by all climbers 12 and older and any adults who are supervising. Facility orientation can be found online: hubclimbing.com/orientation
Legal names need to be used, not nicknames, short forms, etc.
To speed up your check in: Waivers and facility orientations should be filled out 1-2 days prior to the event date
Please arrive at the scheduled time, If you are late or do not have the documents filled out 1-2 days prior, you may lose out on climbing time.
Location: 3636 Hawkestone Mississauga Ontario, L5C 2V2
Wear something comfortable that is loose and/or can stretch, such as yoga or running attire. Jeans, for example, are not recommended as they are made of a stiffer material and may restrict your movements on the climbing wall. All climbers are required to wear rock climbing shoes. If you don’t own a pair or simply forgot yours at home, we do provide rentals for the day (socks are recommended). Climbing shoes are great for climbing but can be uncomfortable when worn for long periods. We recommend you bring flip flops, sandals or Crocs for your time between climbs. In case you don’t have a pair, ask our staff and we’ll lend you a free pair for the day.
And remember to avoid wearing anything that has attachments or parts that dangle off or can get stuck in the rocks or autobelays, etc. Eg hooped earrings are a big no-no!
Our recommended minimum age is 6 as some younger children may struggle to reach the climbing holds.
We can accept some children who are 4+ as long as they fit within our harness. If you are unsure, our staff will check prior to climbing.
– Climbers within a “birthday party” must be 17 and under
-Adults climbing must purchase entry pass and rental gear
Short answer, nope! We have members and guests of all ages.
Please note that our birthday parties are set up for children! Anyone over 18 who wishes to climb must purchase an entry pass and rental gear.
Parking is available on both the east and west side parking lots.
The east side parking lot faces our front entrance and is shared with our neighbour, Skyzone.
The west side parking lot can be accessed through a separate driveway, approximately 30 metres west of our entrance door.