Prefer having the physical card? No worries, visit any of our locations and you can purchase one at Front Desk!
Can I use the gift card at both locations?
YES, our gift cards can be used at both our Markham and Mississauga locations.
Does my gift card expire?
Your Hub gift card will never expire.
How do I use my gift card?
You will receive an e-gift you can forward to your loved one. If you prefer a physical card see the next question!
Can HUB Climbing mail out a physical gift card?
Unfortunately we do not mail out any gift cards. If you would like a physical card visit any of our Hub locations and you can purchase a physical Gift card at front desk!
Can I use it on any purchases online (ex. Deposits/Programs)?
Although we do not have an online option yet you can certainly visit our locations and use the gift cards in person.
Can I have a custom amount?
YES, you get to choose how much to send.
How can I check my balance?
Feel free to call any of our locations and we can check your balance for you.
Can I return a gift card?
Gift cards may not be returned or refunded.
Is there an activation or any associated fees with our gift card?
There are no hidden fees, once purchased the Gift Cards are ready to go 🙂