Gift Cards FAQ
No this is an online-only bonus offer.
If you bought your e-gift card online, your bonus card information will be emailed to you 5 business days after buying your gift card. The email will be sent to the email address you used to make the purchase.
Yes but each person is eligible to receive no more than $20 total in bonus cards.
Please thoroughly check your spam filter before contacting us.
YES, our gift cards can be used at both our Markham and Mississauga locations, including Adventure Hub.
Your Hub gift card will never expire.
Climbing Experiences you can purchase with a gift card include:
- Climbing experience for 1, Includes HST and rentals (shoes, harness) – $45.00
- Climbing experience for 2 Adults, Includes HST and rentals (shoes, harness) – $90.00
- 1 Month of Climbing, Includes HST – $112.00
- 10 Visit Punch Card, Includes HST – $260.00
If you purchase an online gift card, you will receive an online giftcard (not e-gift) you can forward to your loved one. If you prefer a physical card see the next question! If you prefer a physical card see the next question!
We do not have the ability to mail out any gift cards. If you would like a physical card visit any of our Hub locations and you can purchase a physical Gift card at front desk!
Although we do not have an online option yet, the holder of the gift card can certainly visit our facility in person and use the gift cards towards memberships and services.
Feel free to call or visit any of our locations and we can check your balance for you.
Gift cards may not be returned or refunded.
There are no hidden fees, once purchased the Gift Cards are ready to go 🙂