If you are a new visitor, please book in advance. If new to Hub Climbing please read the NEW to Hub Climbing section before visiting.
Please do not visit if you have a fever, cough, sore throat, runny nose, or shortness of breath or
were in close contact to any person who tested positive for COVID-19 in the last 7 days.
  
People NEW to Hub Climbing - Click here for booking information and hours
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BEFORE YOU ARRIVE:

  • Complete BOTH the Waiver and General Facility Orientation. Anyone climbers over the age of 12 will need a facility orientation.  
  • Bring photo ID (e.g. valid driver's license) that includes your date of birth.
  • If your first visit is on a holiday or weekend you will need a booking.   Book here
    • If you are visiting on a weekday or non holiday, you will not need a booking.

WHEN YOU ARRIVE AT HUB CLIMBING:

  • Please wear a mask.  The head doctor in York Region currently recommends that all participants wear a mask at all times. 
  • Once you have checked in, you will tell us the type of climbing you wish to do, bouldering and/or autobelay climbing.  Each one will have its own orientation: 
  • Bouldering is a popular type of climbing where there are no harnesses or ropes. Climbers get off the wall by climbing down.  Before you may climb on these walls, our staff will provide you with a  bouldering orientation to show you how to fall.  The bouldering orientation is free of charge.  Takes about 15 minutes.   
  • Autobelay climbing is where a climber is lowered down by a machine called an autobelay.  The climber wears a harness that is clipped to the autobelay.   Before you can use this equipment you will receive an autobelay orientation from our staff.  The autobelay orientation is free of charge.  Takes about 15 minutes.
    • Children may not clip themselves into the autobelays unless they are 16+ years of age.    

IF BRINGING YOUR CHILD(REN):

  • If your child is bouldering you will need a bouldering orientation to supervise them.
  • If your child is climbing on the autobelays you will need an autobelay orientation to supervise them. 
  • Safety is our first priority: Any children who become a hazard (especially by running around / under other climbers) or trying to clip themselves in to the autobelays will be asked to stop climbing. 
  • Children must be directly supervised at all times
    • If the supervising adult is climbing they may supervise no more than 2 children.  
    • If the supervising adult is not climbing they may supervise no more than 3 children at a time

 

HOURS
Mondays, Tuesdays, Thursdays 3PM-11PM
Wednesdays, Fridays 12PM-11PM
Saturday, Sunday 10AM-10PM

 

FAQs

WHERE ARE YOU LOCATED AND WHERE MAY I PARK?
165 McIntosh Drive. You may park at 155 McIntosh drive as well. If after business hours and there is no parking on our lot you can use our neighbour's parking lot (Pathway communications) 1 building east of us.

WHAT ARE THE MINIMUM AGES PER ACTIVITY?
-The min age to autobelay is 5 years but we may authorize younger children who properly fit the harness and weigh at least 35lb.

-The minimum age to boulder is 6.

- A child over 12 years of age who wishes to boulder without supervision may request a Stripes test from front desk.

I AM NOT SURE IF I NEED AN IN-PERSON ORIENTATION.
You will need a bouldering and/or autobelay orientation (free of charge) if:
-you are are a minor (under 18) regardless of experience
-you are an inexperienced/beginner climber
-you are supervising children

A bouldering orientation is needed if you wish to boulder
An autobelay orientation is needed if clipping into the autobelay machines 

IS THERE A FEE FOR THE ORIENTATIONS?
All our orientations are free of charge.

HOW LONG WILL THE ORIENTATION TAKE?
Due to current staffing shortages, there may be a 15-20 minute wait upon entry even if you have a booking.

WHAT PRODUCT DO YOU RECOMMEND FOR FIRST TIME VISITORS?
The most common product purchased is a day pass ($25) and rental of climbing shoes and harness ($10.49). There are discounts for families and youth.

I MADE A RESERVATION BUT CAN'T MAKE IT. HOW CAN I CANCEL MY RESERVATION?
Yes. You can cancel a reservation up to 12 hours before the start of the booking. Please fill out the form here to cancel.  Email cancellations can not be accepted at this time.

IF I DONT SHOW UP TO MY BOOKING ARE THERE NO-SHOW FEES? – Yes, places are limited and the missed slot could have been given to another climber there is a charge that will go on your account.  The no show fee is the price of the daypass.

If you need to cancel your reservation because of your health or because of a self-isolation, there will not be a fee provided you cancel at least 12 hours before.

CAN I RESERVE A TIME FOR MULTIPLE PEOPLE AT THE SAME TIME?
Yes, when reserving your space, it allows you to choose the number of people.

You are responsible for your partner's reservation. If they need a daypass, you will have to pay for it at the time of reservation. You are also responsible for the fees if the person does not show up.

DO YOU RENT GEAR?
Yes, we rent shoes and harnesses.

 

Returning climbers - Click here for hours
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This section is for experienced climbers who have already done their bouldering orientation and/or autobelay orientation. 

If you have not done the orientations
-and-
are under 18 years of age (regardless of your climbing experience) or are an adult supervising children please refer to the section "People NEW to Hub Climbing" above.   

HOURS
Mondays, Tuesdays, Thursdays 3PM-11PM
Wednesdays, Fridays 12PM-11PM
Saturday, Sunday 10AM-10PM

GOOD FRIDAY APRIL 15: 10AM-10PM
EASTER MONDAY APRIL 18: 12PM-11PM

TO AVOID DELAYS PLEASE:

  • Complete BOTH your Waiver and General Facility Orientation prior to visiting the facility to avoid delays when you check in. Anyone over the age of 12, who is climbing, will need a facility orientation.
  • Bring identification with you on your first visit to Hub Climbing. A valid driver’s license or similar photo ID that includes your date of birth is best.

WHEN YOU ARRIVE:

  • Our location is at 165 McIntosh Drive. You may park at 155 McIntosh drive as well. If after business hours and there is no parking on our lot you can use our partner's parking lot (Pathway communications) 1 building east of us.
  • Wear a Mask.  Current York Region public health advice requests that you wear a mask at all times while indoors. 
  • The most common product purchased is a day pass ($25) and rental of climbing shoes and harness ($10.49). There are discounts for families and youth.

IF BRINGING YOUR CHILD(REN):

  • Continual supervision by a trained adult is required.   
  • If you are clipping in and supervising a child who is autobelaying (climbing while attached to higher walls, wearing a harness)
    • The min age to autobelay is 5 but on a case by case basis we may authorize younger children who properly fit the harness and weigh at least 35lb.
    • You (the supervisor) will need an autobelay orientation so you can learn how to operate the equipment. These are free of charge and will take about 15 minutes.
  • If you are supervising a child who is bouldering (climbing without a harness or ropes)
    • The minimum age to boulder is 6.
    • You (the supervisor and the children climbing) will need a bouldering orientation. These will show you how to supervise the child and are free of charge and will take about 15 minutes.
    • Children may not clip themselves into the autobelays unless they are 16+ years of age.
    • A child over 12 years of age may request a Stripes test in order to self-supervise when bouldering. Our front desk can give you more information.
  • Children must be continually supervised at all times by an adult who has completed the orientations.     Adults may supervise no more than 3 children at a time.  If the supervising adult is climbing they may supervise no more than 2 children. Please bring enough supervisors.  Any children who become a hazard (especially by running around / under other climbers) will be asked to stop climbing.