Yes and no! The Hub is primarily a bouldering gym, climbing done under about 15 feet without the use of a rope, so for anyone who wants to just come in and try that out there is no need to book. Please be aware though that if it is your first time visiting with us, we will require that you undergo a facility orientation and fall test, before we let you loose by yourself into the gym. Your safety is our top priority.

Parents, please note that bouldering without supervision is only available to children 13 and over who have been properly trained and assessed by our general manager.  Children under 13 are required to have constant supervision from our staff or a parent who has been trained, so it is best to book with us ahead of time so that we can provide a staff member to handle any technical work or direct climbing supervision.

If you want to do our roped climbing (known as top rope climbing) we do require a booking to be made at least 72 hours in advance if the climbers do not have a previous Top Rope Climbing certification from our gym.   Making a booking with us is the only way to guarantee the climbing time of your choice. Don’t hesitate to give us a call, email or stop on by though and we will do our best to accommodate you. To confirm all bookings, please call.

Children must be at least four (4) years of age to climb at Hub Climbing.  To learn the technical rope skills there is, however, a minimum age of 13, unless those skills are being taught through our programs or classes, in which case the minimum age is 8 years old (can be turning 8 in the calendar year).  Please note that children under the age of 13 are not allowed to climb in the facility without parental (with a maximum of 2 children per adult) or staff supervision, unless they directly doing so under the supervision of  a Hub class/program.  Noone under the age of 18 may belay, unsupervised.

When climbing it is important to wear clothing that isn’t restrictive and that does not have attachments or parts that dangle off or present themselves as a hazard.  Make sure that whatever you wear is comfortable and allows for unrestricted movement. Yoga clothing is a good choice.

Climbers are required to wear climbing shoes when climbing.  If you don’t have a pair, they can be rented at the front desk.

Climbing shoes are great for climbing but can be uncomfortable when worn for long periods.  We recommend you bring flip flops, sandals or Crocs for your time between climbs.  In case you don’t have a pair, ask our staff and we’ll lend you a free pair for the day.

We sell some basic climbing gear, particularly the essentials like chalk, tape, chalk bags and shoes.

Yes! We offer many packages and discounts for groups of all sizes. These prices can be acquired by emailing us or calling and speaking with a staff member. Packages are also incredibly flexible and can be tailored to suit specific needs. Groups can also book in for times during off hours, and are in fact encouraged to do so. Just ask!

As much fun as the foam pit is, we do have to carefully control and restrict access to the Dragon. No one is allowed to use the Dragon without first undergoing a rigorous fall orientation and training, as provided by our staff free of charge.  We don’t allow any horseplay in the foam pit as your safety is our top priority.  Please consult the rules of the foam pit as posted in front of the foam pit before use.   There are also associated height maximums for the Dragon like for our regular boulders, dependent on age and supervision: for children 10 and under it is the 10 foot mark and for children under 16 it is the 16 foot mark. All minors are required to have constant parental supervision.

Hub memberships include unlimited access to all climbing facilities, as well as basic training equipment and areas (incl. hangboards and system boards). For access to the other dedicated services we offer, members are required to upgrade from the basic membership packages to include access to Yoga and the Fitness centre.   The Fitness studio membership is an additional $12/month.

All our bouldering flooring is designed by Asana, a leading climbing gym flooring provider in U.S.A. and provides 16 inches of various types of foam underneath a cordura shell.  The flooring is designed to be of a firmness that makes it possible to walk on the mats with less strain on your ankles but with increasing absorption for higher velocity falls.  We recommend that you never rely on any flooring system to ensure your safety but that you focus on learning proper fall technique, downclimbing whenever you can, learning about your limits and never going beyond your own limits.    

This is somewhat of a hard question to answer because it is a little subjective, but depending on what your base fitness level is and what type of climbing you are doing (bouldering or top rope) we find that our guests get more than enough climbing in during a regular 1.5 hour climbing session. If you have never climbed before it can be quite startling how tiring it can be, so make sure to plan in rests and hydration breaks. It always helps to spend some time watching other climbers to pick up tips and make your rest period that much more exciting.

Top Rope climbing (where the rope is anchored through a point at the top of the climb) is the traditional version of indoor climbing that most people associate with the sport. Bouldering uses man-made boulders that are shorter than the traditional walls so does not require any ropes or harnesses.